Getting at Those Hard-to-Reach Places

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Many of our customers come to Gigwalk with a tough problem.

The sales of their products rely on tricky channels such as family restaurants, kiosks, commissaries, bars, theaters, salons, coffee shops, school cafeterias, corner stores, etc.

All of these channels have a several common characteristics. 

They are fragmented – Often controlled & owned by varied sets of owners, managers, franchisees – not always central corporate offices.

They are hard to control – You never know what is going to happen in these places. They have inconsistent physical layouts, foot traffic patterns, and types of audience.

They are geographically dispersed - Sometimes in out-of-the-way spots such as an army base, a university cafeteria or a hallway vending machine.

These factors make consistent execution and product sales especially difficult in these channels. You almost need to be everywhere at one time.

Our customers use Gigwalk to change this equation in their favor: http://gigwalk.com/h/storeauditpackage

- Bob Bahramipour, CEO

Getting the Full Picture With the New Photo Dashboard

We admit it, looking at photos on the dashboard could be tedious. You had to click on each image, wait for it to load, close out, and repeat, sometimes for hundreds of photos. 

You depend on those photos to get the full picture of your Gig, and Gigwalkers work hard to get crystal clear, amazing photography delivered to you.

We heard you loud and clear, and now there are several new features that all make viewing photos easier than ever before.

1.) Flip through photos with one click

Flip through Photos

Use the arrows to quickly view any photo for the Gig

2.) Verify the Gig location and where the photo was taken

Gigwalk Photo Verification

Peace of mind that the Gig was done in the right location

3.) Zoom in to get a closer look

See all the relevant info, up close and crystal clear

4.) Download the image with one click

Gigwalk Photo Download


Try out the new features and let us know what you think.  We’ll keep the updates coming. (Coming soon to a Gig near you: Share Gig results with co-workers)

-Mike Pearce and the Gigwalk Engineering Team

With Great Power Comes Great Responsibility

Before you read this blog - go update your app.  It’s all good, we’ll wait… It’ll be worth it, we promise.  

All done?  If you’ve already opened the app, you probably noticed that you go straight into the Map/Gig List now. After all, that’s the most important part of the app.  In fact, the entire navigation has been spruced up so that everything that has to do with finding and doing Gigs is front and center.

                       

But that’s not the best part. Next time you go in to apply for a Gig, you’ll see something new and exciting for most of the Gigs that get posted.  Those of you who post Gigs will want to listen in on this part too.  

Now, the customer has a choice between choosing who does their Gig themselves, or having Gigwalk’s technology choose for them.

Needless to say, computers can be a lot faster at choosing who’s going to do Gigs than people are, especially when there are lot of Gigs to decide on.  So now, when you stumble upon one of these Gigs and hit the apply button, You’ll get a window like this:

                               

The computer will then use your answer to this question, along with its knowledge of the work you’ve done before to make a decision within the hour of who’s going to do the Gig.  So while some customers will still want to hire their own workers, you won’t need to apply to a lot of them anymore, giving people using the app, and posting Gigs the power to get more done.

Of course, as Uncle Ben from Spiderman says, “With great power comes great responsibility.” Saying you can get a Gig done in 2 hours helps you get the Gig, but not getting the Gig done within the time you say will have grave consequences for your reputation - and therefore your ability to get Gigs in the future. After all, it just makes the computer look bad if it chooses someone and they don’t pull through.

Thanks again to everyone for their feedback, and as usual, stay tuned for more updates to come!

What’s Up With Android? From An Android User…

Hi everyone, I’m Kamla and I’m the marketing manager at Gigwalk.

I’m also one of the three Android users out of the 14 employees at Gigwalk 

I love my Nexus S and Xoom. I love that they have a back button, I love how well they integrate with Google apps, and I love that I can watch full episodes of The Daily Show on them.

That’s not to say my Android love is totally rational.  It’s a way better logo. Plus, have you seen the dessert field at Google HQ? 

Image courtesy Techwhack

Suffice it to say, I get the frustration over how long it’s taken. I can’t even get screenshots of the app without asking one of the Apple fanboys in the office. However, there’s a pretty good reason that it’s taking so long:

When we released Gigwalk 2.0, it was a huge change. There were things that worked and things that didn’t.  For example, we took out the maps interface because of the anywhere gigs, but found out that the map was one of the features people loved most about Gigwalk.  

Every few weeks we’re putting out big updates that are fixing the things that didn’t work. These updates are fixing the user experience for both people doing Gigs, and people who are posting Gigs.

Android runs on around 100 different devices all with different versions of the OS.  Making Gigwalk for Android means testing the different devices and the different versions which takes a long time. If we were to have to update the Android version every time we made a major update, it would take a lot longer to put these updates out.

And Now, Jellybean.  Image courtesy 88reviews  


So, why should we Android users care? We can’t do Gigs, and doing Gigs is better than not doing Gigs…

A lot of these major updates are improving the experience for the people who post Gigs as well.  A better experience for them means more Gigs available to do.  The faster we get these updates out, the faster we can build up a customer base that will post more Gigs.

Think of it as a long term investment in the health of Gigwalk and the number of Gigs available for people to do. It’d be nice to be able to do Gigs right now, but in the long run the wait will make the experience better for everyone. Not only that, but Android users will be getting a really awesome version of the app.

As far as timing - same thing goes.. still not sure, but we’ll update as we know more! But - We will be sending an email out to Android users with an opportunity to do a Gig outside of the App. The Gig will pay $10 for a survey, so keep an eye out for the email!

~Kamla

Drop the Crowd - You Deserve Better

You are a beautiful and unique snowflake.

Until someone lumps you into a group of thousands of nameless, faceless people. That’s when you become part of a crowd.

Crowds are massive, but not in a “the whole is greater than the sum of its parts” type of way.  It’s more like grabbing a handful of jellybeans and hoping.. just hoping.. that you got mostly strawberry flavored ones and none of the licorice flavored ones. 



To put it in terms of work- A crowd makes it okay to say to people “the work you’re doing is easy and not worth that much.” It makes it okay to say to employers, “The work you need done isn’t worth being paid attention to.” Neither of those are true.



It takes a certain amount of charisma to convince a coffee shop owner to let you take a picture of the inside of their store. There’s the steadiness of hand and understanding of light needed to take a clear iPhone photo of an endcap in a way that shows the floor to ceiling. All work requires conscientiousness to strive to do the best job possible.

"But Gigwalk - aren’t you crowdsourcing?" 

That makes all of our hearts hurt a little, including Bud’s. 

           

We have a lot of people doing work on the Gigwalk app (Over 140,000).  But our philosophy here is that there are a ton of people with the skills that businesses need to do work everywhere and get it done fast.  It’s not fast if someone has to wade through piles of work that isn’t up to snuff, and it does a worker no favors if their work gets rejected without any explanation of why. A crowd is stagnant, never improves and is nameless and faceless.

We consider the people on Gigwalk a workforce in the cloud. A workforce is skilled, managed and improves over time with feedback and communication. Being in a workforce helps people learn and grow.

A workforce is a custom bag of jelly beans that you make better by adding only the good flavors. Both workers and employers deserve this.

Maps are Back!

We’re pretty lucky over at Gigwalk - The people who use our app really care about the product.  Enough to let us know what’s working for them and what isn’t.  

One thing that’s been very clear since we upgraded to Gigwalk 2.0 in April is that you loved the map.  It helped you plan your route, and it was a simple way to tell what was near you and what wasn’t.  Well, we heard you and we’re happy say the map is back! All you have to do to get it is upgrade the app. 

Say tuned for a ton of new updates coming over the summer!