Meet a Gig Captain: Fernando N.

Two months ago, we announced the Gig Captain program. Gig Captains are an exclusive, hand-picked group of the most experienced Gigwalkers and are trained in creating, pricing and managing Gigs.

                           Sign up here to hire your own Gig Captain


Fernando N. is a Gigwalk super-user and was the very first Gig Captain. He’s a actor and a student at City College of San Francisco, and has been on Gigwalk since September of 2011.  Fernando has over 750 Gigs under his belt including:

  • 12 Customer Intercepts
  • Hundreds of Photos
  • 32 Store Audits

He’s also captained nearly 20 Gigs -Including store audits, customer intercepts, mystery shops, verification, and much more.  We asked him a few questions about his experience as a Gig Captain:


What does your job as a Gig Captain entail?

Gig Captaining entails having a thorough understanding of the results clients are looking for and how Gigwalk delivers those results: Making yourself available to go above and beyond client expectations is the name of the game, and results are the top priority.

Delivering those results involves understanding how Gigwalk works from the worker perspective.  The Gigwalkers are the orchestra, and the Gig Captain is the maestro.  Miss one part of the movement and the entire performance will be thrown off, so it’s imperative that the Gig descriptions are as complete and as accurate as possible.  

Once the Gig is deployed, then it becomes a matter of organizing your resources (the Gigwalkers) and managing the results (the Gig itself).  If there are changes to the Gig, then you have to have the flexibility and savvy to be able to change direction midstream. 

What was the first Gig you captained?

The first Gig I captained were consumer intercepts for a consulting firm.  Since then I’ve captained numerous Gigs for a whole range of big-name clients.

What was the largest Gig you’ve captained?

As far as sheer volume, it was a Gig to verifying business addresses.  There were a total of 1,750 Gigs in many cities from Charlotte, NC and Bellevue, WA, to New York, Chicago and Houston.  Bear in mind this is before “auto-select” so I had to manually pick and approve each one!!!


Fernando is just one of our many Gig captains who have mastered the art of posting a Gig. If you’d like to hire a Gig Captain, you can Sign Up Here for more information.

Introducing the Gig Captain Program

                Sign up here to hire your own Gig Captain!

Here at Gigwalk, we are focused on making it fast and easy for businesses to get work done. In addition to the tools available through the web platform, businesses have often requested additional support to create and manage their Gigs. We have listened to our customers, and are excited to announce the solution: The Gig Captain program. 


As usual, Gigwalkers are helping us get the job done. We have certified an exclusive, hand-picked group of Gig Captains from a pool of the most experienced agents in the Gigwalk community. They are now available to hire at a per hour fee by businesses to help in all parts of the Gigwalk process! Here are a few of our Gig Managers:

                               

The Gig Captain Program is simple:

  • Businesses request the support of a Gig Captain
  • Gigwalk will select a match and make an introduction
  • Businesses verify the work and payment terms for the Gig Captain
  • The Gig Captain goes to work

Areas where Gig Captains can help:

  • Posting a Gig
  • Pricing a Gig
  • Providing suggestions for Gig content, descriptions and surveys
  • Responding to questions from Gigwalkers
  • Checking and approving work
  • Organizing Gig results

We are excited for the opportunity for businesses to supercharge their Gigwalk experience and are already seeing great success stories from this program. Click below to participate!

Businesses: Click here to request a Gig Captain

Gigwalkers: Click here to apply to be selected as a Gig Captain